Volkwagen’s Statement Regarding The Recall Of 389 Polo Hatchback Cars

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Volkswagen Passenger Cars India has recalled 389 units of its Polo cars of September month’s batch. The company stated that these cars had faulty handbrake mechanism which would lose its effectiveness under some circumstances.

Here is the Volkswagen’s statement:

In the context of a voluntary safety measure, Volkswagen Passenger Cars in India is calling 389 Polo cars from a single batch of production from the month of September 2015 for inspection and preventive repair of the handbrake mechanism. The Quality Assurance department of Volkswagen India has determined that under certain conditions, the handbrake mechanism would lose effectiveness.

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The faulty mechanism found out to be is a batch of handbrake cable retention levers in the rear brake liner which might break under certain conditions.

The company has already identified the cars and has published the repair instructions to the service organisation in India. Customers who own the identified vehicles will be actively contacted by the Volkswagen dealers to come for an inspection and preventive repair. This operation will start with immediate effect. The activity at the workshop will require approximately one hour and the customers won’t be charged for this repairing of the faulty handbrakes.